AI-NATIVE GROWTH FOR FOUNDER-LED BUSINESSES

    Get the growth you deserve

    Claimed™ — AI Visibility & Digital Authority for Founder-Led and Consumer Businesses

    You’ve built a business worth choosing. We help customers find you, trust you, and buy from you through clear positioning, distinctive design, and search and AI visibility—without relying solely on paid ads.

    Who we work with

    Founder-, owner- and expert-led businesses pursuing their next stage of growth.

    Founder-ledOwner-ledExpert-led
    Why Claimed

    Built before advising.

    Claimed is led by a founder who has actually built a company before advising other companies. Susan spent nine years building DMOS Collective — an award-winning shovel lifestyle brand for the automotive aftermarket and outdoor industries.

    Brand isn't the product — it's the story wrapped around it, and that story is worth 10x the materials every time. 

    She sold millions of dollars of $300 shovels.
    Machined aluminum DMOS product detail with embossed logo

    Brand clarity is not downstream of strategy. It is the strategy — everything else is execution.

    Great strategy deserves exceptional execution.

    Many businesses know what they should do.

    Very few have the team to build it well.

    Claimed closes the gap between strategy and execution — working directly with founders and as the implementation partner behind SHIFT CEO engagements.

    The Modern Growth Stack

    Experience is the AI advantage.

    The tools are new. Knowing what matters isn't.

    CLAIMED combines senior business judgment with hands-on AI-native execution — choosing and connecting the right technology around the business, rather than forcing the business into a predetermined stack.

    Strategy is only useful if you can build it.

    LovableLovable
    Built with Lovable

    Extraordinary tools. Experienced hands.

    Lovable accelerates the build. CLAIMED brings the brand strategy, design chops, conversion expertise, and commercial experience that give it direction. Together, they turn what makes your business exceptional into a digital experience built to help it grow.

    See the Transformation →
    Connected to the tools your business runs on.
    OpenAI
    Anthropic
    GitHub
    Shopify
    Netlify
    Cloudflare
    Kit logo
    Beacons logo
    Stripe
    Google Analytics
    Supabase
    Resend
    Semrush
    Build your commercial engine

    Brand. Marketing. Sales. AI. Connected around growth.

    I work with founder-, owner- and expert-led businesses to identify the opportunities with the greatest growth leverage — then build the systems, assets and infrastructure that capture them.

    Strategy through execution.

    Featured work

    Nō Ka ʻOi Aesthetics

    Maui, Hawaii · Built with Lovable

    A clearer brand. A more confident booking experience.

    We refined the positioning, redesigned the website, and reorganized the treatment offering to help local clients and island visitors understand their options and take the next step.

    • Brand and messaging refinement
    • Website design and development
    • Treatment navigation
    • Pricing clarity
    • Booking pathways
    Visit the Live Site →
    The work

    Strategy you can see.

    Grand Aesthetics

    A practice as clear online as it is in person.

    Grand Aesthetics website before the rebuild
    Before
    Grand Aesthetics website after the rebuild
    After

    Grand Aesthetics had earned the trust of its patients through exceptional clinical care, but its digital presence didn't reflect the quality of the practice.

    Owner Krista Novak, a Doctor of Nursing Practice, is known for natural-looking results, transparent pricing, and an educational, no-pressure approach to aesthetic medicine. Those qualities had built a loyal local following, yet they weren't immediately apparent online.

    We clarified the brand around what already made the practice exceptional: clinical excellence, authentic patient trust, the understated beauty of Jackson Hole, and a philosophy that aesthetic medicine should feel personal — not promotional.

    The result is a digital presence that reflects the same confidence, warmth, and professionalism patients experience the moment they walk through the door.

    Pacific Adventure Works

    A new customer. A new category.

    Pacific Adventure Works website before the rebuild
    Before
    Pacific Adventure Works website after the rebuild
    After

    Pacific Adventure Works believed they were selling to the overlanding community.

    They weren't.

    The larger opportunity was a growing audience of weekend adventurers — especially millennial Subaru owners — who wanted to get outside without the cost, complexity, or commitment of a fully built-out adventure van.

    We repositioned the brand around a simple idea: Friday night's basecamp. Monday morning's daily driver.

    Instead of competing with rooftop tents, DIY platforms, or expensive van conversions, Pacific Adventure Works became the smarter middle ground. More comfortable than sleeping on the ground. Far less expensive than a van. Ready for adventure in minutes.

    The transformation wasn't just new messaging. It was a new market position — one that made the product easier to understand, easier to remember, and more compelling to the people most likely to buy it.

    Client perspective
    “The breakthrough wasn't a button, a headline or a color. The story finally matched the product — and conversion took off.”
    Reed Frick
    Founder & CEO, Pacific Adventure Works
    Susan Pieper and Reed Frick, founder and CEO of Pacific Adventure Works, in conversation
    For the record

    Credentials behind the work.

    Education
    Harvard Business School
    Featured
    Forbes
    Founder
    DMOS Collective
    Outcome
    Founder-led exit after 9 years
    Intellectual Property
    7 patents & applications
    Start with the business

    Before I recommend what to build, I want to understand the business.

    The Growth Diagnostic is how we begin. My assessment of your strategy, brand, search visibility, AI visibility and conversion — and where I'd focus next.

    Refunded if you don't find it worth it. Credited to your engagement if you move forward.

    Existing client, partnership or press inquiry? Get in touch.

    Insider Updates

    How founder-led businesses are growing in the AI era.

    Occasional field notes on positioning, AI visibility, growth systems, and what's working right now.

    We only send updates when there is something worth sharing.